The Virtana team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.
  • Virtana Migrate and Optimize support is available 12hr/5days (M-F)
  • VirtualWisdom support is available 24/7
  • CloudWisdom support is available 12hr/5days (M-F)
  • WorkloadWisdom support is available 8hr/5days (M-F)
Support Services include:
  • Preventive maintenance
  • Corrective maintenance
  • Firmware and software updates and support
  • Warranty services
  • Hardware repair and return

Weekend Severity 1 HOTLINE (For VirtualWisdom ONLY) :
Toll Free: 888-988-9925 International: (+1-408-579-4100)

If you are a current customer and not yet a registered user of the customer portal, please contact support.

For Virtana Migrate and Optimize Customers

Email: virtana-platform.support@virtana.com
Support button also available within the Platform interface

For VirtualWisdom Customers and Partners

VirtualWisdom Customer Support Portal
Email: virtualwisdom.support@virtana.com

For CloudWisdom Customers

CloudWisdom Customer Support Portal
Email: cloudwisdom.support@virtana.com

For WorkloadWisdom Customers

WorkloadWisdom Customer Support Portal
Email: workloadwisdom.support@virtana.com

Virtana Support Documents