The Virtana team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.
- Virtana Migrate and Optimize support is available 12hr/5days (M-F)
- VirtualWisdom support is available 24/7
- CloudWisdom support is available 12hr/5days (M-F)
- WorkloadWisdom support is available 8hr/5days (M-F)
Support Services include:
- Preventive maintenance
- Corrective maintenance
- Firmware and software updates and support
- Warranty services
- Hardware repair and return
Weekend Severity 1 HOTLINE (For VirtualWisdom ONLY) :
Toll Free: 888-988-9925 International: (+1-408-579-4100)
If you are a current customer and not yet a registered user of the customer portal, please contact support.
For Virtana Migrate and Optimize Customers
Email: virtana-platform.support@virtana.com
Support button also available within the Platform interface
For VirtualWisdom Customers and Partners
VirtualWisdom Customer Support Portal
Email: virtualwisdom.support@virtana.com
For CloudWisdom Customers
Email: cloudwisdom.support@virtana.com
For WorkloadWisdom Customers
WorkloadWisdom Customer Support Portal
Email: workloadwisdom.support@virtana.com
