Professional Support
Virtana provides enterprise class services and support required to manage and maintain mission-critical IT infrastructures. Our support services provide customers with easy and reliable access to our support center, online resources and corrective maintenance services.
The Virtual Instruments team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.
- VirtualWisdom support is available 24/7
- CloudWisdom support is available 12hr/5days (M-F)
- WorkloadWisdom support is available 8hr/5days (M-F)
- Xangati support is available 8hr/5 days (M-F)
Support Services include:
- Preventive maintenance
- Corrective maintenance
- Firmware and software updates and support
- Warranty equipment
For VirtualWisdom Customers and Partners Only
VirtualWisdom Customer Support Portal
Email: [email protected]
Weekend Severity 1 HOTLINE (For VirtualWisdom ONLY) :
Toll Free: 888-988-9925 International: (+1-408-579-4100)
If you are not yet a registered user of the customer portal please contact support.
For WorkloadWisdom Customers
WorkloadWisdom Customer Support Portal
Cloud Documentation
Email [email protected]
For Xangati Customers
Email: [email protected]