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- Applied Hybrid ObservabilityA single, full-stack observability platform that gives you actionable insights into application health, migration, performance, multi-cloud cost management, and monitoring.
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  - Platform Capabilities
  - Infrastructure MonitoringProactively detect and resolve infrastructure issues.
  - Application MonitoringMonitor application health and performance with RCA and ML.
  - Cloud Cost ManagementControl performance, risk, and cost with a full-featured CCM solution.
  - Capacity PlanningDynamically predict future demand from usage patterns and risk exposure.
  - Workload PlacementAutomate app dependency mapping and what-if scenarios testing.
  - Storage Load TestingSimplify storage performance testing with real-world workloads.
  - Core Technologies
  - Virtana VirtualWisdomAgentless, vendor-agnostic, on-premises infrastructure diagnostic and triage collector.
  - Virtana OpsCruiseCloud-native monitoring & open-source app collection and health assessment.
  - Virtana Cloud GovernanceA policy-as-code approach to managing your cloud environment.
  - CloudMonitorSingle View of hybrid, multi-vendor, and multi-cloud infrastructure.
  - Dependency MappingAI-powered app dependency and shared services discovery.
  - Virtana WorkloadWisdomRealistic and granular workload modeling and analytics.
  - AI/ML EngineResolve problems faster and proactively identify optimizations.
  - Virtana Data LakeA secure, scalable location for analyzing cost & performance data.
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- Why VirtanaWhen it comes to Mission Critical Workloads, there’s Virtana.
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  - Technology PartnersVirtana teams with industry-leading hardware and software companies to deliver best-in-class solutions
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  - Partner PortalThe Virtana Partner Portal has information on Virtana’s solutions — including sales guides, data sheets, brochures, presentations, training videos, case studies, whitepapers, incentives and more.
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Virtana Technical Support

Virtana is dedicated to providing our customers with enterprise-class support, with easy and reliable access to our support center.

Virtana Workload Placement and Cloud Cost Management Virtana Infrastructure Performance Management Virtana Storage Load Testing

The Virtana team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.

Virtana Workload Placement & Cloud Cost Management
Support is available 5AM-5PM pacific (M-F)
Virtana Infrastructure Performance Management Support
is available 24/7/365
Storage Load Testing Support is available 8AM-5PM pacific (M-F)

Virtana has rebranded the naming of certain product offerings to better align with actual functionality.

VirtualWisdom will be referred to as Virtana Infrastructure Performance Management, Virtana Migrate has transitioned to Virtana Workload Placement, and Virtana Optimize is now known as Virtana Cloud Cost Management. And, WorkloadWisdom is now known as Storage Load Testing.

To better serve you, please keep these changes in mind when selecting Support Portals or referencing issues in email communications.

Support Services include:

Preventive maintenance
Corrective maintenance
Firmware and software updates and support
Warranty services
Hardware repair and return

Weekend Severity 1 HOTLINE (For Virtana Infrastructure Performance Management ONLY) :
Toll Free: 888-988-9925 / International: (+1-408-579-4100)

If you are a current customer and not yet a registered user of the customer portal, please contact support.

For Virtana Workload Placement and Cloud Cost Management

Virtana Platform Customer Support Portal
Support button also available within the Platform interface.
Email: [email protected]

For Virtana Infrastructure Performance Management Customers and Partners

Virtana Infrastructure Performance Management Customer Support Portal
Email: [email protected]

For WorkloadWisdom Customers

WorkloadWisdom Customer Support Portal
Email: [email protected]